particularly a problem for people with special needs, but for all of us who all of us, ap. my thought was to provide a first job or experience on a resume so that people could leave us with real-life job experience and a recommendation for another job. k i learned about team work and cooperation. i learned about organization. i learned a lot of skills here. >> he's not going to be protected for the rest of his life, he can't be. he's not going to be able to function that way, nor do i want him to. having this as a steppingstone to the real world is wonderful and invaluable to him and me as a parent. >> thanks so much for coming, really appreciate it. >> the approach has revitalized the bookstore and made all the staffers more engaged and fulfilled in their jobs. >> i'm more vested. when i go home, i think oh, geez, i forgot to do this. first thing in the morning, i come back and do it. >> it's worked well to be empowered to make decisions and help run the place. they have been here since the beginning, have an ownership in the store. they take pride in the place. this is th